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Warranty
7.1
Warranty period
Topcom units have a 24-month warranty period. The warranty period starts on the day the
new unit is purchased. Consumables or defects causing a negligible effect on operation or
value of the equipment are not covered.
The warranty has to be proven by presentation of a copy of the original purchase receipt, on
which the date of purchase and the unit-model are indicated.
7.2
Warranty handling
A faulty unit needs to be returned to an authorized service centre including a valid purchase
note. If the unit develops a fault during the warranty period, the service centre will repair any
defects caused by material or manufacturing faults free of charge.
The service centre will at its discretion fulfil its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by the appointed service centres.
7.3
Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the unit has been changed, removed or
rendered illegal.
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Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the
normal household garbage but bring the product to a collection point for the
recycling of electrical and electronic equipments. The symbol on the product,
user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By re-
using some parts or raw materials from used products you make an important contribution to
the protection of the environment.
Please contact your local authorities in case you need more information on the collection
points in your area.
The CE symbol indicates that the unit complies with the essential
Wireless IP Cam 2000 / Wired IP Cam 1000
requirements of the R&TTE directive.
Wireless IP Cam 2000 / Wired IP Cam 1000
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