Guarantee - Norsup UNO Serie Manual De Instrucciones

SALT CHLORINATOR

17. GUARANTEE

Before contacting your dealer, please have the
following to hand:
- your purchase invoice,
- the serial no. of the electronics unit,
- the installation date of the equipment,
- the parameters of your pool (salinity, pH, chlorine
levels, water temperature, stabilizer level, pool volume,
daily filtration time, etc.)
Every effort and all our technical experience has gone
into designing this equipment. It has been subjected
to quality controls. If, despite all the attention and
expertise involved in its manufacture, you need to
make use of our guarantee, it only applies to free
replacement of the equipment's defective (excluding
shipping costs in both directions).
GUARANTEE PERIOD (PROVEN BY DATE OF
INVOICE)
Electronics unit: 2 years.
Cell: - 1 year minimum outside the European Union
(excluding warranty extension).
Cell: - 2 year minimum in the European Union
(excluding warranty extension).
Amber pH probe: 1 year.
Blue pH probe: 2 years.
ORP probe: 1 year.
Repairs and spare parts: 3 months.
The periods indicated above correspond to standard
guarantees. However, these can vary depending on the
country of installation and the distribution network.
SCOPE OF THE GUARANTEE
The guarantee covers all parts, with the exception of
wearing parts that must be replaced regularly. The
equipment is guaranteed against all manufacturing
defects within the strict limitations of normal use.
AFTER-SALES SERVICES
All repairs will be performed in the workshop. Shipping
costs in both directions are at the user's own expense.
Any downtime and loss of use of a device in the event
of repairs shall not give rise to any claim for
compensation.
In all cases, the equipment is always sent at the user's
own risk. Before taking delivery, the user must ensure
that it is in perfect condition and, if necessary, write
down any reservations on the shipping note of the
carrier. Confirm with the carrier within 72 hours by
recorded letter with acknowledgement of receipt.
Replacement under guarantee shall in no case extend
the original guarantee period.
GUARANTEE APPLICATION LIMIT
In order to improve the quality of their products, the
manufacturer reserves the right to modify the
characteristics of the products at any time
without notice.
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This documentation is provided for information
purposes only and is not contractually binding with
respect to third parties.
The manufacturer's guarantee, which covers
manufacturing defects, should not be confused with
the operations described in this documentation.
Installation, maintenance and, more generally, any
servicing of the manufacturer's products should only
be performed by professionals. This work must also be
carried out in accordance with the current standards in
the country of installation at the time of installation.:
The use of any parts other than original parts voids the
guarantee ipso facto for the entire equipment.
The following are excluded from the guarantee:
- Equipment and labour provided by third parties when
installing the equipment.
- Damage caused by an installation not in compliance
with the instructions.
- Problems caused by modifications, accidents, misuse,
negligence of professionals or end users,
unauthorised repairs, fire, floods, lightning, freezing,
armed conflict or any other force-majeure events.
Any equipment damaged due to non-compliance with
the instructions regarding safety, installation, use and
maintenance contained in this documentation will not
be covered by the guarantee.
Every year, we make improvements to our products
and software. These new versions are compatible with
previous models. The new versions of hardware and
software cannot be added to earlier models under the
guarantee.
IMPLEMENTATION OF THE GUARANTEE
For more information regarding this guarantee,
contact your dealer or our After-Sales Service. All
requests must be accompanied by a copy of
the purchase invoice.
LEGISLATION AND DISPUTES
This guarantee is subject to French law and all
European directives or international treaties in force at
the time of the claim, applicable in France. In case of
disputes concerning its interpretation or execution, the
High Court of Montpellier (France) shall have exclusive
jurisdiction.
Alterations which serve the technological progress as well as errors excepted!
NOTES
Alterations which serve the technological progress as well as errors excepted!
ORIGINAL MANUAL NORSUP 33