No sound or only a very low-level sound of the
connected component is heard from the
system.
• Press MASTER VOL + and check the
volume level.
• Press MUTING or MASTER VOL + to
cancel the muting function.
• Check that the input source is correctly
selected.
• Check that all the cables and cords of the
system and the connected components are
fully inserted.
• Check the HDMI setting of the connected
components.
No sound is output from specific speakers.
• Check that the connectors of the speaker
cord are fully inserted into the jacks.
• Depending on the sound source that is input
to the system or selected sound field of the
system (page 18), no sound is output from
the center speaker.
Sound is interrupted or there is noise.
• Check "Formats supported by this system"
(page 35).
IMAGE
No image appears on the TV.
• Check that the TV and the system are
connected correctly.
• Check that the TV is selected correctly.
• Set the TV to the appropriate input mode.
• Check whether HDMI IN and HDMI OUT
are connected in reverse.
• Check that the cords are fully inserted into
the jacks on both the component and this
system (pages 9, 11).
No 3D image appears on the TV.
• Depending on the TV or the video
component, 3D images may not be
displayed. Check the 3D image formats
supported by the system (page 35).
34
GB
When the system is in standby mode, there is
no image or sound on the TV.
• "CTRL HDMI" is set to "OFF."
• When the system is in standby mode, image
and sound are output from the HDMI
component selected the last time you turned
off the system. If you want to play a
component other than the HDMI component
you selected last time, play the component
via One-Touch Play, or turn on the system to
select the HDMI component you want to
enjoy.
• Make sure "PASS THRU" is set to "ON" in
the AMP menu if you connect components
not compatible with "BRAVIA" Sync to the
system (page 22).
The remote does not function
• Point the remote at the remote sensor
the system.
• Remove any obstacles in the path between
the remote and the system.
• Replace both batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on the
remote.
OTHER
Control for HDMI does not work properly.
• Check the HDMI connection (page 9).
• Set up Control for HDMI on the TV (page
19).
• Make sure the connected component is
compatible with "BRAVIA" Sync.
• Check the Control for HDMI settings on the
connected component. Refer to the
operating instructions supplied of the
connected component.
• If you change the HDMI connection,
connect/disconnect the AC power cord
(mains lead), or if there is a power failure,
repeat the procedures of ""BRAVIA" Sync
Features" (page 19).
• When you plug in or unplug the AC power
cord (mains lead), wait 15 seconds or more
before operating the system.
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