Metalmarks.
Brown streaks or specks.
Areas of discoloration with metallic
sheen.
Poor baking results.
Flames inside oven or smoking from vent.
Oven smokes excessively during broiling.
Self-cleaning cycle does not work.
Soil not completely removed after self-
cleaning cycle.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See
"To Clean the Cooktop Glass" section under General Cleaning.
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See "To
Clean the Cooktop Glass" section under General Cleaning.
Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
Many factors affect baking results. Make sure the proper rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to
the set temperature before placing food in the oven. Try adjusting the recipes'
recommended temperature or baking time. If you feel the oven is too hot or cool, see
"Recalibrating Your Oven Temperature" section in this Use and Care Guide.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts
of grease on the oven bottom. Wipe up excessive spillovers before starting the self-
clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow
the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in this Use and
Care Guide.
Control(s) not set properly. Follow instructions under "Setting Oven Controls" in this
Use and Care Guide.
Make sure oven is opened to Broil Stop Position.
Meat too close to the element. Reposition the rack to provide proper clearance between
the meat and the element. Preheat broil element. Preheat broil element for searing.
The insert on broiler pan wrong side up and grease not draining. Always place insert on
the broiler pan with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Control(s) not set properly. Follow instructions under "Oven Cleaning" in this Use and
Care Guide.
Self-cleaning cycle was interrupted. Stop time must be 3 to 4 hours past the start time.
Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in this Use
and Care Guide.
Hand clean bottom, front top of oven, frame or door area outside oven seal before the
self-cleaning is started. These areas are not in the self-cleaning area, but get hot
enough to burn on residue. Burned-on residue can be cleaned with a stiff nylon brush
and water or nylon scrubber. Be careful not to damage the oven seal.
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