iSkute Balance Board Manual De Usuario página 11

4.5 Trouble Shooting and Frequently Asked Questions
My iSkute balance board judders as I am getting on?
Q1
A1 This problem is usually caused by inexperienced riders not putting enough weight on the sensor foot pad as they try to
get on the board. This can confuse the confusing the sensors. The solution is to put more weight on the pad towards
the outside close to the wheel (making sure to keep your foot level) and then step on with your second foot, this way the
sensor is fully activated.
Q2 Is this one of the safe boards?
Absolutely. We have gone to a lot of effort to make sure these are the safest board on the market. iSkute is our own brand
A2
and we had staff overseeing the entire manufacturing process to iron out potential issues before they become a problem
to our customers. We have sent our products away for independent testing. During this whole process we have made
changes to the design with the manufactures to further improve quality and reliability of the product.
Q3 Has the HM Health and Safety Executive passed your product as safe?
A3 The HM Health and Safety Executive do not pass any products as safe, they only give a verdict on products if they find
something to be unsafe. We have worked very closely with HM Health and Safety Executive officers have they have not
raised any concerns with our products.
I've heard there is an iSkute mark 1 / mark 2 and mark 3, what is the difference?
Q4
There isn't really a mark 1 and mark 2 iSkute. These boards (mark 1 / mark 2) are mechanically the same (same
A4
internals) and the only changes which were made since the first production was packaging and some small cosmetic
/ styling changes. Due to time constraints early models had less branding as production continued branding
enhancements were put into play. This new model we have called Version 3 (mark 3) to save confusion, this model has
had improvements to every aspect of the board, improved: software, chassis, charger, battery pack, casing, Bluetooth
Speaker, etc. The new battery pack now has a fire resistant casing to give you further peace of mind.
Q5 Does your product contain Samsung batteries?
A5 This is a common misconception. Samsung do not make batteries for anyone else other than Samsung. They do supply
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