HP Scanjet 8300 Serie Manual De Instalación página 33

This warranty upgrade offers maximized uptime and productivity, the convenience of
door-to-door pickup with delivery, packaging and freight prepaid by HP.
For more information please refer to: www.hp.com/hps/index_support
Americas
Service and support
Hewlett Packard Technical Support is your easy, fast and direct web resource for product
assistance, diagnostics and driver downloads. It is your source for all service and support
needs. Receive award winning assistance 24 hours per day, 7 days a week at
www.hp.com/support.
Post-Warranty period service and support
After the warranty period of your HP product, you have different options depending on
the region where you reside. See Call Options and Service Options for more information.
Call options
Latin America: You can call the support center. No fee in the year 2005, but in 2006 a
fee will be charged.
United States and Canada: You can call the support center, however there will be a "per
incident" fee.
Service options
Latin America: You can repair or return for a fee OR upgrade replacement for a fee.
United States: You can replace hardware for a fee OR upgrade for a fee.
Canada: You can repair or return and for a fee have a 3-5 day turn-around time.
Any customer will have access to Hewlett Packard Technical Support at www.hp.com/
support for 3 years.
Upgraded warranty options
You can select the following upgraded warranty options (available in the U.S. only):
Standard Next Day Exchange
Europe, Middle East, and Africa
Names and addresses of the HP entities which grant HP's Limited Warranty
(manufacturer's warranty) in your country are available.
You may also have statutory legal rights against the seller on the basis of the purchase
agreement in addition to the manufacturer's warranty, which are not restricted by this
manufacturer's warranty.
Service and support
Hewlett Packard Technical Support is your easy, fast and direct web resource for product
assistance, diagnostics and driver downloads. It is your source for all service and support
Setup and Support Guide 31