Warranty conditions
We guarantee the quality.
HEMA B.V. fully guarantees the product named on the warranty receipt, against all
defects caused by material and manufacturing errors.
For all domestic electrical appliances, the warranty period is 2 years from the date of
purchase.
The warranty on this article is invalidated if:
a. the defect occurs through incorrect or improper use, neglect, connection to the
wrong power voltage, or if dropped or knocked;
b. you have attempted to repair the article yourself, or have had it repaired by a
repair service other than HEMA during the warranty period.
If you wish to make a claim under the warranty terms: You will need to hand in the arti-
cle at one of our branches together the warranty receipt. Under normal circumstances
the article will be repaired free of charge within 14 workdays.
Extra certainty for the right choice
If, after purchasing the article, you are dissatisfied (because it is not exactly what you
expected or you already have this article), you can return the article within 30 days of
purchase, on condition that it is undamaged and in the original packaging.
Remember that you must always bring your sales receipt.
You can either exchange the article or request a refund.
The warranty conditions apply in all countries where there are HEMA branches.
1 November 2010
Hema BV
PO Box 37110
1030 AC Amsterdam
Netherlands
These warranty conditions apply without prejudice to the customer's statutory rights or
any other claims by the customer.
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