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6 Solution suggestions for problems
Cause
Program cannot be started or selected.
• Machine may have switched to self
protection mode due to an infrastructure
problem (such as line voltage, water
pressure, etc.).
There is water coming from the bottom of the machine.
• There might be problems with hoses or the
pump filter.
Machine stopped shortly after the program started.
• Machine can stop temporarily due to low
voltage.
It continuously spins. Remaining time does not count down. (For models with a display)
• There may be an imbalance of laundry in
the machine.
It continuously washes. Remaining time does not count down. (For models with a display)
•
In the case of a paused countdown while taking
in water:
•
Timer will not countdown until the machine is
filled with the correct amount of water.
• In the case of a paused countdown at the
heating step:
• Time will not count down until the selected
temperature for the program is reached
• In the case of a paused countdown at the
spinning step:
• There may be an imbalance of laundry in
the machine.
There is foaming over the detergent drawer
• Too much detergent was used.
Explanation / Suggestion
• Reset your machine by pressing "Start/Pause/
Cancel" button for 3 seconds. (see, Canceling
a Program)
• Be sure the seals of the water inlet hoses are
securely fitted.
• Tightly attach the drain hose to the tap.
• Make sure that the pump filter is completely
closed.
• It will resume operating when the voltage is
back to the normal level.
• The automatic spin correction system might
have been activated due to the unbalanced
distribution of the laundry in the drum.
• The laundry in the drum may be clustered
(bundled laundry in a bag). Laundry should be
rearranged and re-spun.
• No spinning is performed when the laundry is
not evenly distributed in the drum to prevent
any damage to the machine and to its
environment.
•
The machine will wait until there is a sufficient
amount of water to avoid poor washing results due
to lack of water. Then the timer will start to count
down.
•
The automatic spin correction system might have
been activated due to the unbalanced distribution of
the laundry in the drum.
•
The laundry in the drum may be clustered (bundled
laundry in a bag). Laundry should be rearranged and
re-spun.
•
No spinning is performed when the laundry is
not evenly distributed in the drum to prevent any
damage to the machine and to its environment.
•
Mix 1 tablespoonful softener and ½ liter water
and pour into the main wash compartment of the
detergent drawer.
35 - EN
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