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Do not use a wet cloth to wipe any of the parts of this product.
If the robot is not going to be used for a long time, remove the battery from the product and
store it in a dry and safe place. It is suggested to charge the battery every month in order to
avoid damage to the battery.
Do not dispose of waste batteries at will. It is suggested to hand them over to professional
organisations for correct treatment.
8. TROUBLESHOOTING
Problem
1.
The robot does not start up or does not clean.
2. The robot cannot charge or return to the charging base.
3. The robot does not work properly.
4. The robot emits a strange noise during cleaning.
5. The robot does not clean efficiently or dust leaks from the robot.
6. The robot could not connect to Wi-Fi.
7.
The robot did not carry out the scheduled cleaning task.
8. The robot does not return to the charging base after spot cleaning or after changing
starting position.
9. The robot does not resume cleaning.
10. The robot is always offline.
11. Connection between the mobile phone and the robot failed.
12. The visual detection sensor does not recognise objects.
Solution
1.1. The robot cannot operate with low battery. Allow it to charge before operating it.
1.2. The room temperature is below 0 ºC or above 50 ºC. Operate the robot in a room where
the temperature is between the stated temperature range.
2.1. There are too many obstacles near the charging base, relocate the charging base to an
area free of obstacles.
2.2. Clean the charging terminals
2.3. Make sure the power switch is turned on
2.4. The robot is too far away from the charging base, place it closer and try again.
2.5. There is very little free space around the charging base. Make sure the charging terminals
are clean.
3.1. Turn the robot off, switch it off and turn it on again.
3.2. Once the robot is turned on and has left the charging base, hold down the Back home
button on the robot until it beeps. Immediately after, let go the button and press it again until
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the robot starts speaking. This way the robot will be restarted.
4. The main brush, side brush or omnidirectional wheel may have foreign matters tangled,
stop the robot and clear it up.
5.1. The dust tank is full. Empty it and clear the high-efficiency filter if it is blocked.
5.2. The high-efficiency filter is blocked, clear it.
5.3. The main brush is tangled with foreign matter, please clear it up.
6.1. Bad Wi-Fi signal. Check the Wi-Fi signal.
6.2. The Wi-Fi connection is unstable. Reset the router, check if there are any App updates and
try again.
6.3. Make sure that your device's mobile data are deactivated to improve the binding process.
7.1. Check if the robot is in Night mode and switch mode. The robot does not carry out
scheduled cleaning cycles under this mode.
7.2. Make sure the robot is connected to the network, it will not be able to carry out scheduled
cleaning tasks without being connected.
8.1. The robot will map and calculate a new route after operating under spot cleaning or after
having changed its starting position.
8.2. If the charging base is very far away from the robot, it will not be able to charge back
automatically. Put the robot back on the charging base manually.
9. Make sure the robot is not in Sleep mode, it will not resume cleaning under this mode. It
won't resume cleaning when it is placed manually on the charging base.
10. Make sure the robot is successfully connected to the network and always in the range
covered by the Wi-Fi signal.
11. Make sure the robot and the charging base are in an area with good Wi-Fi signal, reset the
router and try connecting them again.
12.1. Make sure that the areas to be cleaned are properly illuminated.
12.2. Clean the lens with a soft, clean cloth and make sure that the sensor is not blocked.
Avoid using detergents or sprays during clean-ups.
9. TECHNICAL SPECIFICATIONS
Model: Conga 7090 AI
Product reference: 05425
100-240 V ~ 50/60 Hz
Battery: 14,8 V, 6400 mAh
Frequency bands: 2.412-2.472 GHz 5.150-5.250 5.250-5.350 GHz 5.470-5.725 GHz
Maximum Transmission Power: 16 dBm
Made in China | Designed in Spain
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