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Warranty
Prior authorization must be obtained from GMCW for all warranty claims.
Product Warranty for USA and Canada
New machines that have been manufactured by or for Grindmaster Corp. and its subsidiaries ("Grindmaster") and
all parts thereof are conditionally warranted to the original user by Grindmaster to be free from defects in material
and workmanship (existing at the time of manufacture and appearing during the stated warranty period) under nor-
mal use and service as follows:
During the 90-day replacement warranty period, Grindmaster will immediately ship a replacement machine to the
customer at no charge upon notice of a claim and will provide reasonable means for the failed machine to be re-
turned to Grindmaster as Grindmaster's expense. During the 2-year limited parts warranty, Grindmaster will imme-
diately ship replacement parts to the customer at no charge.
Warranty Period
If your machine was purchased from Mother Parker's Tea & Coffee ("Mother Parker's") and:
proof of installation is provided, the warranty period runs from the, earlier of, the date of installation or 9
months from the date the machine was transferred to Mother Parker's inventory;
no proof of installation is provided, the warranty period runs from the date the machine was transferred to
Mother Parker's inventory.
If your machine was purchased directly from Grindmaster and:
proof of installation is provided, the warranty period runs from the, earlier of, the date of installation or 9
months from the date the machine shipped from the Grindmaster facility;
no proof of installation is provided, the warranty period runs from date the machine was shipped from the
Grindmaster facility.
A customer must give prompt notice to and obtain prior authorization from Grindmaster for any warranty claim.
Grindmaster may be reached via telephone at (800-695-4500) or by writing to P.O. Box 35020, Louisville, KY
40232-5020.
This warranty is subject to the following conditions, terms and exclusions:
Warranty does not apply to machines or any part thereof which have been subject to any accident, abuse,
misuse, neglect, alteration, use on incorrect voltage, improper ventilation, damage caused in transit, im-
proper installation or operation, improper maintenance or repair, wearable rubber parts, poor water condi-
tions, machine adjustments, temporary non-functioning conditions, fire, flood, electrical surge or acts of
God.
Warranty is in lieu of all other warranties expressed or implied. In no event shall Grindmaster be liable for
consequential or incidental damages.
The model and serial number of the unit (shown on the serial plate) shall be supplied to Grindmaster upon
request.
ENGLISH
90-day replacement and 2-year limited parts warranty
Effective October 1, 2013
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