4.2
Guarantee exclusions
•
The conditions for activating the guarantee were not met.
•
The parts appear to be defective as a result of negligence or inappropriate use or
incorrect maintenance.
•
The installation has not been carried out in accordance with the legal standards and
not in accordance with the instructions provided in the user manual.
•
Any damage caused as a result of weather conditions, chemical and electrochemi-
cal reactions, improper use, natural disasters, electrical discharge, fire, a defective
electrical installation, modifications or mishandling to packaging, the handle and
the electrical wiring.
•
Any damage caused by transport.
We recommend you thoroughly check the goods upon receipt, allowing you to instantly
notify the seller of any possible damage and to record any such damage on the transport
document and the courier's copy. For example:
•
Physical damage after the installation, including glass breakage, scratches on the
DOME® and accessories.
•
Tinkering with the DOME® and/or other causes which can't be attributed to the
product's manufacture.
•
The use of non-original replacement parts.
•
Damage caused through normal wear and tear.
4.3
What to do in case of a fault?
In case of a fault, you must contact Heatsail immediately, and no later than two months
after the fault was first found, for a repair or replacement. The guarantee can only be
initiated after written permission has been granted.
Heatsail declines any form of liability for any possible damage and/or injury which has
been either directly or indirectly caused to people, animals or objects as a result of
non-compliance with the instructions in the user manual and which specifically concern
the warnings in relation to the installation, use and maintenance of the device.
5.
Applicable law – competent court
The general terms and conditions and the agreement are governed by Belgian law. The
courts of the judicial district of Antwerp shall have exclusive jurisdiction to settle any
dispute arising from the agreement.
User manual
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