12
Faults
12.1
Faults you can restore yourself
•
The door is completely unresponsive.
1.
Check the voltage, i.e. whether it is connected
to the mains power.
2.
Refer to the error code on the display of the
control. Look up the error code in the manual
of the control to find out what it signified and
whether you can restore the system. If that is
not the case, please provide the error code to
your service centre.
•
The door no longer closes
1.
Check the connection and adjustment of
the safety light curtain (see items 10 and
11 of section 5).
2.
Has an external control been activated?
(For instance, there may be a metal object
on an induction loop!).
12.2
Faults you CANNOT fix yourself
Have the following information at hand before
you contact your service centre:
•
The serial number (s/n) as indicated on the
nameplate. The information is located on
one of the columns or on the control cabinet.
•
The control cabinet has a display that
shows error codes. Please provide this error
code to your service centre.
Tip: This error code you can also found in the
manual of the control cabinet. The error
code can be used to restore simple faults
without assistance.
This user manual must be given to the customer and must be kept within easy reach during the entire period of use.
English user manual
EN
9