6
Type
to start the ResourceCD menu.
1
7
Type
to start the Dell Diagnostics.
2
8
Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, see "Contacting Dell" section in your User's Guide.
NOTE:
Dell, technical support will ask for your Service Tag.
24
Quick Reference Guide
Function
Performs a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Performs a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.
Tests a specific device. You can customize the tests you
want to run.
Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
The Service Tag for your computer is located at the top of each test screen. If you contact