6. Troubleshooting
What may appear as a malfunction of the device may not be that serious at all and can be easily corrected. Check
the table below before contacting your DVR1A dealer.
PROBLEM
No power
Not working when press any button
No recorded video
Record enable does not working
No live video
REC LED is ON but the device does not record
7. Compatible Brands
a) Compatible Multiplexers
Manufacturer
AV TECH
AV TECH
AV TECH
AV TECH
ATV
CAPTURE
Dedicated Microphones
Dedicated Microphones
PELCO
SONY
ROBOT
ULTRAK
FVS
b) Compatible HDD Brands (Appendix B)
Manufacturer
IBM
IBM
IBM
IBM
Maxtor
Maxtor
Seagate
Seagate
Western Digital
Western Digital
Remarks
• The listed brands have been tested and are compatible with the DVR1A. Other HDDs can be used at the user's
responsibility. We recommend 7200rpm HDDs.
• In order to avoid damage to the HDD, leave the device switched off during at least 60 seconds before removing it.
DVR1A
Check power source cable connections.
Confirm that there is power at the outlet.
Check if it is under key lock mode.
Press MENU and ENTER simultaneously to skip the key lock mode.
Check if the HDD has been installed properly.
Check if 'record enable' is set to "YES"
Check camera video cable and connections
Check monitor video cable and connections
Confirm that the camera is powered
Check camera lens setting
Device is in Timer mode. It will only record during assigned time.
Model
AVC707N
AVC707P
AVC706N
AVC706P
DPX16
CPT_CD16
SLDX9C
SLDX16C
MX4016
VS-DX504
MX99e
KX1610CN
FVX
Model
Deskstar 120GXP (40GB)
Deskstar 60GXP IC35I060
Deskstar 120GXP (80GB)
Deskstar 120GXP (120GB)
DiamondMax 536DX (60GB) 4W060H4
DiamondMax Plus 9, Model#6Y120L
Barracuda ATA IV ST340016A
Barracuda ATA V, ST3120023A
Caviar WD400BB-00BSA0
Caviar WD400EB-00CPF0
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SOLUTION
System
NTSC
PAL
NTSC
PAL
NTSC
PAL
NTSC
PAL
NTSC
NTSC
NTSC
NTSC
NTSC
Capacity
40GB
60GB
80GB
120GB
60GB
120GB
40GB
120GB
40GB
40GB
Test Result
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
Rotation
7200rpm
7200rpm
7200rpm
7200rpm
5400rpm
7200rpm
7200rpm
7200rpm
7200rpm
5400rpm
VELLEMAN