Resol KM2 Manual De Instrucciones página 37

The KM2 Communication module is not found by the DeviceDiscovery-
Tool
Problem Solution
The KM2 Communi- Check the following points in order to find and eliminate
cation module is not the error.
found by the Device-
Î Check if the power supply to the KM2 Communication
DiscoveryTool.
module is established.
Î Check if the network cable is properly connected at
both ends!
Î Alternatively check the WLAN connection.
Î Check if the firewall software of the computer inhibits
the connection to the KM2 Communication module.
Î Switch off the firewall software and use the DeviceDis-
coveryTool to find the KM2 Communication module.
Î When the KM2 Communication module has been
found, the firewall software has to be reconfigured.
Î Activate the firewall software!
Î Check if the current Java software is installed.
If no or an old Java version is installed, an error message
appears.
In order to eliminate the error, the current Java software
has to be installed from http://java.com.
Î Check if an IP address is assigned to the KM2 Com-
munication module.
An IP address has to be assigned to the Communication
module by a router or a directly connected PC. This
process may take several minutes.
Computers with a Windows operating system indicate an
IP assignment in progress by displaying a symbol on the
task bar. The symbol consists of two computers orbited
by a yellow ball.
Î Check if an IP address is automatically assigned to the
computer upon a direct connection to the Commu-
nication module.
Problem Solution
The KM2 Commu- In order to check the automatic IP address retrieval, pro-
nication module is ceed as follows:
not found by the
Î Click the Start symbol on the task bar.
DeviceDiscoveryTool.
Î In the Settings menu, select the Control panel.
Î Double-click Network connections.
Î Right-click the KM2 Communication module connec-
tion.
Î Click Properties.
Î Mark TCP/IP Internet protocol.
Î Click the Properties button.
Î Mark the Obtain IP address automatically field.
Î Mark the Obtain DNS server address automat-
ically field.
Î Close all windows by clicking OK.
Î Check if the proxy server settings for the operating
system are correct.
The KM2 Commu- In order to check if the proxy server settings for the
nication module is operating system are correct, proceed as follows:
not found by the
Î Click the Start symbol on the task bar.
DeviceDiscoveryTool.
Î In the Settings menu, select the Control panel.
Î Double-click the Internet Options symbol.
Î Click the Connections tab.
Î Click the LAN Settings button.
Î Tick the Use a proxy server for your LAN checkbox.
Î Click the Advanced... button.
Î Close all windows by clicking OK.
Î Check if the proxy server settings for the Internet
browser are correct.
37