SYMPTOM
POSSIBLE CAUSE
Lights will
1. Light switch is turned off.
not come on.
2. Light is loose or burned out.
3. Fuse is blown or circuit breaker is turned
off.
4. Daylight turn-off is in effect (Recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Re-aim the sensor to cover desired
area.
Lights come
1. Light control may be installed in a rela-
on in day-
tively dark location.
light.
2. Light control is in T est. (Set control switch
to an ON-TIME position).
Lights come
1. Light control may be sensing small
on for no
animals or automobile traffic. (Re-aim
apparent
sensor).
reason.
2. Sensitivity is set too high. (Reduce sen-
sitivity).
3. D
ual
Lights turn
1. Sensor is in a relatively dark location.
off too late
(Relocate sensor, or use 3 hr or 6 hr
in Dusk-to-
setting).
Dawn setting.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If
the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-
F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province
to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at
no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable
items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this
warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized
service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses
in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE
OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART
OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales
receipt, it is required for all warranty requests.
TROUBLESHOOTING GUIDE
B
Timer is on.
®
rite
TECHNICAL SERvICE
product to store.
No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
SYMPTOM
POSSIBLE CAUSE
Lights stay
1. A lamp is positioned too close to the
on continu-
sensor or pointed at nearby objects that
ously.
cause heat to trigger the sensor. (Repo-
sition the lamp away from the sensor or
nearby objects).
2. Sensor is pointed toward a heat source
like an air vent, dryer vent, or brightly-
painted heat-reflective surface. (Reposi-
tion sensor).
3. Light control is in Manual Mode. (Switch
to Auto).
Lights flash
1. Heat or light from the lamps may be turn-
on and off.
ing the light control on and off. (Reposition
the lamps away from the sensor).
2. Heat being reflected from other objects
may be affecting the sensor. (Reposition
sensor).
3. Light control is in the Test mode and
warming up. (Flashing is normal under
these conditions. Turn Boost off).
Lights flash
1. Sensor is detecting its own lights. (Re-
once, then
position lamps to keep area below the
stay off in
sensor relatively dark).
Manual Mode.
4
595-5109-13