TROUBLESHOOTING
LOW OR NO FLUID FLOW FROM BRUSH
AND/OR NOZZLE
Check the following for problems:
1. Make sure that the valves at the base of the nozzle
and brush are open. If a stronger flow through either
device is needed, turn the valve on the unused tool to
the closed position.
2. Hoses from the pump to the nozzle and brush could
be clogged, pinched or disconnected. Check the
hoses from the pump to the nozzle making sure they
are in working order.
3. Hose connections should be secure and not leaking.
4. Make sure SmartWasher is not low on fluid.
5. The pump could be malfunctioning. (Refer to the
Troubleshooting Guide on page 5). The pump comes
with a one year factory warranty. If the pump is faulty,
call ChemFree Technical Support to order your warranty
replacement. Have the serial number of the
SmartWasher unit available when calling.
FLUID BACKUP IN FALSE BOTTOM, SINK,
OR ON OZZYMAT
If fluid is backing up in the false bottom, sink or on the
OzzyMat, check the following:
1. Strainer in the false bottom is clogged. Remove the
strainer and clean out debris that is clogging the
strainer.
2. Obstruction of drain hole(s) or overflow holes in false
bottom — clean out the drain holes.
3. Blocked or dirty OzzyMat: Replace OzzyMat with a
fresh one. Dispose of used OzzyMat properly.
4
ChemFree Technical Support • 1-800-521-7182
continued
EXCESSIVE OIL DUMPED IN SYSTEM
If excessive oil is dumped into the SmartWasher, take the
following steps to remedy the situation:
1. Unplug the SmartWasher and lift the sink off the base.
2. Skim excessive oil off the top of the OzzyJuice or
place an absorbent pad on top of the fluid, soak up
the oil and dispose of it in accordance with local
regulations.
3. In extreme cases, it may be necessary to replace all of
the OzzyJuice in the SmartWasher. Dispose of
contaminated OzzyJuice and OzzyMats according to
local regulations.
4. If you replace all of the OzzyJuice, rinse the base of
the SmartWasher to remove all excess oil and dirt.
5. Once unit has been cleaned, replace the sink and add
a new OzzyMat and 25 gallons (five 5-gallon boxes) of
new OzzyJuice.
FLUID DISCOLORATION OR ODOR
OzzyJuice may become dark in color due to dyes in oils or
greases removed from dirty parts. This will not affect its
cleaning power. If the fluid should develop a strong odor,
it may be contaminated and you should call ChemFree
Technical Support for assistance in diagnosing the
problem.
FLUID SPILLAGE ONTO FLOOR
OzzyJuice will cause the floor to become slippery. Use
caution when walking in or near spilled fluid. To clean up
an accidental spill of new, unused fluid simply soak up
the solution with an absorbent material, (or hose spillage
down the nearest sanitary sewer). If the spilled OzzyJuice
has been used, you must dispose of the spillage in
accordance with local regulations.
If left to dry, the fluid will leave a tacky spot on the floor
that when wet will again become slippery.