Headset's Visual Indicators; Base's Visual Indicators; Troubleshooting - Jabra GN9300e Manual De Usuario

GN9350e GN9330e GN9330e USB

7.2 Headset's visual indicators

Visual indication
Link indicator (blue)
Lit for 2 seconds
Lit (during adjustment)
Flashing rapidly
GN9350e GN9330e GN9330e USB

7.3 Base's visual indicators

Base action
Telephone mode button's indicator/
Base talk button
USB mode button's indicator/
Base talk button
Mute functionality indicator (red)
Battery indicator (4 green diodes)
Battery indicator (chargecradle for
additional battery, GN accessory)
Headset action
Flashing when linked up
Successful pairing, including adding headsets in conference
mode
Receive volume reorientation (+/-) is being adjusted
Headset in DECT/GAP mode
Visual indication
Lit when in telephone mode and flashing when linked up
Lit when in USB mode and flashing when linked up
Lit when mute is activated
1 indicator light = 25% of a full charge
4 indicator lights = 100% full charge
Rightmost lit diode flashes when charging, leftmost diodes
are lit
Leftmost diode flashes when <30 minutes of talk time
remaining
When headset placed in cradle for charging, all diodes light
for 1 second
Lit when charging, green diode
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8. Troubleshooting

GN9350e GN9330e GN9330e USB
Q: How to make a reset
A:
1. Place the headset in the basestation. Then unplug the power supply cable from the base
station.
2. Remove the headset from the base station.
3. Remove the battery pack by sliding the backside of the headset speaker-housing
downwards
4. Slide the battery pack onto the headset again – the LED on the headset will turn sold
blue for 2 seconds. Then place the headset in the base station and hereafter connect the
power supply cable again.
5. The four LED's on the base station will then flash green once. The LED on the headset will
flash blue once after 5 seconds.
1 .
GN9350e GN9330e GN9330e USB
Q: Nothing happens when I try to adjust the clear dialtone.
A: Make sure the base is set for telephone mode and the link is established (telephone but-
ton's indicator on base is flashing). Also ensure that the telephone is activated (handset is off
the hook or line button is pressed).
Q: I am getting a buzzing sound on my headset.
A: If the unit has been correctly set-up, your telephone may not be fully immune to the radio
signals the headset uses. To overcome this problem, move the headset base at least 30 cm away
from the telephone. On GN9350e, you may want to reduce the range of your unit instead.
GN9350e GN9330e GN9330e USB
Q: My customers say they cannot hear me.
A: Ensure the base unit is in the correct system setting by adjusting the clear dial tone switch.
You should experience a high quality dial tone from the headset. Then call a friend and adjust
your headset's microphone as described in the Guide for basic set-up and use. For setting
information on your telephone system, please also refer to www.jabra.com.
4 .
2 . 3 .
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