Service; Before Calling For Service - Thermador MASTERPIECE Serie Manual Del Usuario

Service

Before Calling for Service

Before calling customer service, consider the
suggestions and instructions below:
CAUTION
9
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Indicator Error
None There is no power supply.
All indicators flash The touch controls are wet or an
object is resting on them.
Several cooking zones have been
"ƒ
used over a prolonged period at high
power settings. To protect the elec-
tronics, the cooking zone has been
switched off.
Despite the switch-off by
"...
electronics have become hot again.
All cooking zones have therefore
been switched off.
Warning: There is a hot pot in the
and the heat
"†
area of the control panel. There is a
setting flash alter-
risk that the electronics will overheat.
nately. An audible
signal can be
heard
There is a hot pot in the area of the
"† and audible
control panel. To protect the elec-
signal
tronics, the cooking zone has been
switched off.
The cooking zone was in operation
"‰
for too long and has switched itself
off.
Notes
The cooktop regulates the heating element
▯
temperature by turning the heat source on and off; this
means that the reddish glow of the heat source
beneath the heating element may not always be
visible. If you select a low heat setting, the heat source
is frequently off; at higher settings it is seldom off. The
source turns on and off even at the highest settings.
You may hear a quiet hum when the heating elements
▯
are in the heating phase. The heating elements may
glow with different levels of brightness. Depending on
the angle from which you are looking at the heating
element, this glow may be visible over the marked
edge of the heating element. These are technical
characteristics. They have no effect on quality and
function.
Glass ceramic may have uneven areas on the surface
▯
due to the nature of the material itself. Because of the
20
The electronics of your cooktop are underneath the
control panel. For various reasons, the temperature in
this area may rise sharply.
In order that the electronics do not overheat, the cooking
zones are switched off as and when necessary. The
or
"... "†
residual heat indicator.
Task
Check the household fuse for the appliance. Check
whether there is a power outage by trying other electronic
appliances.
Dry the controls or remove the object.
Wait a while. Touch any control. When
electronics have cooled down sufficiently. You can con-
tinue cooking.
, the Wait a while. Touch any control. When
"ƒ
can continue cooking.
Remove the pot. The fault display goes out shortly after-
wards. You can continue cooking.
Remove the pot. Wait a while. Touch any control. When
goes out, you can continue cooking.
"†
You can switch the cooking zone back on again immedi-
ately.
mirror-like finish on the cooking surface, even
extremely small bubbles less than 1 mm in diameter
may be visible. These bubbles will not have any
adverse effect on the operation of the cooktop nor on
the durability of the glass ceramic cooking surface.
Depending on the countertop that is present in the
▯
kitchen, an uneven gap between the cooktop unit and
the countertop can occur. For this reason, a flexible
seal is provided around the entire cooktop unit.
E-report in the displays
When an error message with "E" appears in the display,
e.g. E0111, switch the appliance off and on again.
If it was a one-off error, the display goes out. If the error
message appears again, call the Customer Service and
quote the exact error message.
indicator appears alternately with the
,
"ƒ
or
• œ
goes out, the
"ƒ
goes out, you
"...