Troubleshooting & Warranty - Dura Heat EWH5500 Instrucciones De Instalación Y El Manual De Propietario

PROBLEM
Fan stays on when heat shuts off.
Heating element does not glow
red
Do not feel heat or air flow
PORTABLE ELECTRIC HEATER WARRANTY
LIMITED WARRANTY:
A limited warranty is extended to the original purchaser of this heater and warrants against malfunction
due to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read
and follow all details noted below.
CLAIMS HANDLED AS FOLLOWS:
1. WITHIN 30 DAYS OF PURCHASE:
Return to the place of purchase.
2. AFTER 30 DAYS AND WITHIN THE 1 YEAR WARRANTY PERIOD:
Contact our Customer Service Department at 1-800-776-9425.
You must have the model number, serial number and date of purchase. They will provide you with
further instructions, which will include repair or replacement at our option.
DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this
heater. This warranty shall not excuse the owner from properly maintaining this heater in accordance
with the written instructions furnished with this heater. A bill of sale, cancelled check or payment record
must be kept to verify purchase date and establish warranty period. Original carton should be kept in case
of warranty return of unit.
TROUBLESHOOTING & WARRANTY
CAUSE
1. Fan delay cycles On/Off until
elements are cool
1. Heating element is made of
stainless steel and will not glow
red to produce heat.
1. No Power to heater
2. Desired room temperature
reached.
3. Heater does not heat area in
front of heater; it will disperse
heat throughout room and heat
entire space.
CALL 1-800-776-9425 FOR SERVICE (9AM-5PM MON.-FRI.)
or EMAIL US AT techsupport@worldmkting.com
SOLUTION
1. Heater is operating correctly.
1. Heater is operating correctly.
1. Check power connections /
connect heater to power supply.
2. Thermostat will shut off once
desired room temperature is
reached. Heater is operating
correctly.
3. Heater is operating correctly.