ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error code in counting, which means there are some problems with the machine. Refer
to the chart below to solve the error.
Error code
E01
The right counting sensor is broken or dirty
The left counting sensor is broken ordirty
E02
The code disc is dirty orloosen
E03
The hopper sensor is broken ordirty
E04
The stacker sensor is broken or dirty
E05
Ambient light is toohigh
E10
UV sensitivity light is toohigh
E11
The plastic button is broken
The fake bill reflecting fluorescence is being
EE1
checked out by UV
The fake bill without magnet is being
EE2
checked out by MG
The half bill is being checkedout
EE4
The left (right) counting sensor is dirty
or broken
The fake bill with different located
EE6
magnet is being checked out byMG
the bill width size is over 5mm larger than
EE8
the real USD bill size
Two bills are counted as one /
EE9
inaccuratecounting
Most of the errors listed above may be caused by dust or dirt on the inside of the machine. Keeping the machine
clean is highly recommended (Please refer to MAINTENANCE OF THE MACHINE - LOCATED ON PAGE8).
Malfunctioncauses
Solutions
Clean or replace sensor
Clean or replace sensor
Clean or tighten sensor
Clean or replace sensor
Clean or replace sensor
Lower the ambient light
Lower the UVlight
Replace button
Take out the first bill (fake bill) in the stacker then press
[reset] to continue counting and detecting
Take out the first bill (fake bill) in the stacker then press
[reset] to continue counting and detecting
Take out the half bill in the stacker, then press [reset]
to continue counting&detecting
Replace counting sensor
Take out the first bill (fake bill) in the stacker then press
[reset] to continue counting and detecting
Take out the first bill (fake bill) in the stacker and press
[reset] to continue counting and detecting
Fasten the adjustable screwclockwise
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