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Limited Warranty & Limitation of Liability
Each Metrology Well from Fluke's Hart Scientific Division ("Hart") is warranted to be free from
defects in material and workmanship under normal use and service. The warranty period is one
year. The warranty period begins on the date of the shipment. Parts, product repairs, and services
are warranted for 90 days. The warranty extends only to the original buyer or end-user customer of
a Hart authorized reseller, and does not apply to fuses, disposable batteries or to any other product
which, in Hart's opinion, has been misused, altered, neglected, or damaged by accident or
abnormal conditions of operation or handling. Hart warrants that software will operate
substantially in accordance with its functional specifications for 90 days and that it has been
properly recorded on non-defective media. Hart does not warrant that software will be error free or
operate without interruption. Hart does not warrant calibrations on Metrology Wells.
Hart authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Hart.
Warranty support is available if product is purchased through a Hart authorized sales outlet or
Buyer has paid the applicable international price. Hart reserves the right to invoice Buyer for
importation costs of repairs/replacement parts when product purchased in one country is submitted
for repair in another country.
Hart's warranty obligation is limited, at Hart's option, to refund of the purchase price, free of
charge repair, or replacement of a defective product which is returned to a Hart authorized service
center within the warranty period.
To obtain warranty service, contact your nearest Hart authorized service center or send the
product, with a description of the difficulty, postage, and insurance prepaid (FOB Destination), to
the nearest Hart authorized service center. Hart assumes no risk for damage in transit. Following
warranty repair, the product will be returned to Buyer, transportation prepaid (FOB Destination).
If Hart determines that the failure was caused by misuse, alteration, accident or abnormal
condition or operation or handling, Hart will provide an estimate or repair costs and obtain
authorization before commencing the work. Following repair, the product will be returned to the
Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation
charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCULSIVE REMEDY AND IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OF MERCHANTABLILTY OR FITNESS FOR A
PARTICULAR PURPOSE. HART SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL. OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF
DATA, WHETHER ARISING FROM BREACH OF WARRANTY OR BASED ON
CONTRACT, TORT, RELIANCE OR ANY OTHER THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or
exclusion or limitation of incidental or consequential damages, the limitations and exclusions of
this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court of competent jurisdiction, such holding will not affect the validity or
enforceability of any other provision.
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