Before you call for service...
PROBLEM
Small amount of water
on floor in front of dryer
Water on floor in back
of dryer
Dryer makes water
noises
Water drips from door
when opened after
a Steam Cycle
Cannot see steam at
beginning of cycle
Cannot see steam at any
time during cycle
Garments still wrinkled
after steam cycle
Dryer continues to
tumble after display
says Complete
20
Possible Causes
Inadequate load size for steam
condenses inside cabinet and
leaks out
Loose water hose connection to
valve
Hose missing rubber washer at
connection with valve
Water valve is open filling steam
generator
Steam generator is dispensing
steam into drum
Steam condenses on inner door
Steam released at different
times in the cycle
The steam nozzle might be
clogged with debris from your
water supply
Too many garments
Ext Tumble/Wrinkle Care
was selected
What To Do
Steam Dewrinkle cycle, manually reduce the
cycle time. If using the Steam Refresh cycle, add more
garments to the load.
800.GE.CARES to order nozzle replacement kit
WE25M71 or to request a technician to replace this for you.
Ext Tumble/Wrinkle Care option is not selected.
For the Steam Refresh cycle, Ext Tumble/Wrinkle Care will
automatically be turned on and cannot be turned off.