condition, and all of the manuals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return,
for refund or credit only, either applications software or an operating system that has
been installed by Dell, the whole system must be returned, along with any media and
documentation that may have been included in the original shipment.
This "Total Satisfaction" Return Policy does not apply to DellWare products, which
may be returned under DellWare's then-current return policy. In addition,
reconditioned parts purchased through Dell Spare Parts Sales in Canada are
nonreturnable.
support.dell.com
Dell Latitude L400 System Information Guide 1-35