V. Related problem solving
When reading or PC programming of Walkie talkie long time no response or a communication error?
1. Check the programming cable to find if it is damaged
2. Check whether the programming cable with computer serial port or Walkie talkie interface is bad or loose
3. Check to find whether the Walkie talkie battery is low or out of power, if this, please rep lace the battery or charging the battery
4. Check whether the programming software is match with the current model
5. Please check whether the programming software port settings are assigned to the computer USB port
6. Please check whether the power is switched on the Walkie talkie
7. Whether to choose the corresponding drive system and the correct installation When PC programming is completed, found two Walkie
talkie cannot normal call or receive
8. Make sure whether the two walkie-talkie are in the same channel
9. Determine the same channel at the receiving end CTCSS, CDS and the transmitter is not the same
10. Make sure whether the two Walkie talkies' volume is too low, if it is too low, Turn up the volume
11. Please check whether the two walkie-talkies are open, or at low/no power status
12. Check whether the walkie-talkie installed antenna
13. Check and confirm whether the communication distance is too far
Trouble shooting guide
No Electrical Source
The operating time becomes short, even the battery is fully
charged.
Not able to communicate with the transceivers of the same
group.
The voice of another group can be heard.
Other radios cannot receive the TX signals or receive signals in
a low volume.
Noise Is always heard.
Troubles
• The battery has been exhausted. Replace or recharge the
battery.
• The battery is installed incorrectly. Remove it and install again.
• Replace the battery.
• Confirm the QT/DQT is the same.
• The distance is outside of range.
• Change all QT/DQT of the group.
• Switch the volume knob to the highest level
• The microphone may be damaged, send it to the local dealer for
check.
• The distance is outside of range.
Turn on the radio in nearer range and try again.
EN-11
Solution