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CLEANING continued
DISINFECTING if dishwasher is not available
Turn off and unplug
Remove and empty
unit.
water tank.
Fill water tank with 1
Wipe base with same
tsp bleach and 1 gallon
solution.
cool water.
END-OF-SEASON CARE AND STORAGE
Clean and disinfect unit.
Do not store with used filter.
Make sure unit is dry.
CONSUMER RELATIONS
Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
Please be sure to specify model number.
Model HEV355.
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at:
www.honeywellcomfort.com
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Lift off upper
Remove filter.
enclosure.
Rinse until smell of
bleach is gone.
Pack unit in original carton.
Clean and install new filter before next use.
TO ORDER REPLACEMENT PARTS
Replacement Filter Part # HAC-504AW
Replacement part # HCM-350-TANK
Replacement part # HCM-350-CAP
ELECTRICAL RATINGS
The Honeywell HEV355 Series models are rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST
OR SEE YOUR WARRANTY. DO NOT RETURN THE HUMIDIFIER TO THE ORIGINAL PLACE
OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING OR TAMPER WITH
INTERLOCK SWITCH YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE
DAMAGE TO THE PRODUCT OR PERSONAL INJURY.
TROUBLE SHOOTING
Q: I hear the fan turning, but I don't see any mist. Is my humidifier operating properly?
A: Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is
no "mist" emitted. When operating normally you will feel only cool air coming from the unit. Monitor
the water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24 hours then the
unit is operating normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not notice the
water level in the tank decreasing.
A: First, check the filter to ensure it is wet. If the pad appears dry, remove it from the Base and gently
rinse under cool water. Reposition wet filter in the Base. You may also want to note the current
moisture level in your home. If the humidity level is over 60% the unit will not put out much moisture
as your air is already saturated. Also verify the upper enclosure and water tank are properly seated.
Q: My filter has turned light brown and rust colored. Do I need a new filter?
A: Probably not. Since your filter has been made with Protec™ antimicrobial the change in color
indicates only a mineral deposit. Soak filter in a sink full of cool water to help break up deposits.
The discoloration may remain but will not affect the humidifier's performance.
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