APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persists, then consult your service provider.
A.1.1 UPS
The LED and the acoustic signals are a profit tool to individualize immediately
possible problems
Situation
Mains normal but Line
(AC MODE) LED is not
on.
Alarm
buzzer
continuously
Utility is normal.
No LEDs display on the
front panel
UPS does not provide
expected backup time.
A.1.2 ViewPower
Situation
How to install the
UPSilon2000.
Check Items
1. Is the power switch on?
2. Check the Fuse?
3. Is
the
loose?
beeps
1. Check the load status
when
1. The UPS's battery is
weak due to recent
outage.
2. The UPS's battery is
near the end of its
service life.
Once started the UPS you can connect it to PC through USB
cable. At this time the SO detects and installs automatically
all drivers. Now you can install ViewPower on the PC.
1. Press Main Switch on.
2. Change fuse with same
power
cord
3. Re-connect the power
1. Remove
2. Remove
1. Recharge the UPS for
2. Contact Atlantis.
1. Charge the battery.
2. If the battery is near
Solution
28
ENG
Solution
rating.
cord properly.
uncritical load.
uncritical load and re-
switch on the UPS.
24 hours.
the end of its service
life,
you
have
replace the battery.
some
some
to