Before you call for service...
Normal Operating Sounds
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You may hear a pinging noise caused by water being
picked up and thrown against the condenser on rainy
days or when the humidity is high. This design feature
helps remove moisture and improve efficiency.
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You may hear the thermostat click when the compressor
cycles on and off.
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Water will collect in the base pan during high humidity
or on rainy days. The water may overflow and drip from
the outdoor side of the unit.
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The fan may run even when the compressor does not.