Problem
The powerbank does
not charge
PRODUCT DETAILS
Identification & Serial Number
The identification and serial numbers are located on the bottom of the powerbank.
Possible Cause
∙ Powerbank and power source
are not properly connected
∙ Input and output of the power-
bank were switched
18
Possible Solution
∙ Disconnect the devices and reconnect
the powerbank to the power source.
∙ Make sure that the powerbank is con-
nected to the power source using one of
the USB-C or Micro-USB inputs
» Product:
Vonmählen Evergreen
» Model No:
VM-EVG-01
» Serial No:
.....................................
» Purchase Date:
.....................................
Please fill in and keep for future reference. We
recommend that you keep your proof of purchase
together with this user manual.
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