Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Wine cellar does not
operate.
Wine cellar
temperature is warm.
Wine cellar is over-
cooling.
Odors
Symptom
Wine cellar has odors.
Condensation
Symptom
Condensation forms
on the interior walls.
Possible causes
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Wine cellar is located near
a heat source or direct
sunlight.
• The wine cellar is
overloaded. Wine is
blocking the wine cellar
vents.
• Temperature control is not
set correctly.
Possible causes
• It might be the natural oak
smell from the wooden
wine rack.
Possible causes
• If door is left open, moisture
enters the wine cellar.
Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the wine cellar away
from direct sunlight or a
heat source.
• Do not overload the wine
cellar. Do not allow wine to
block ventilation.
• Set the temperature higher.
Solution
• Clean the wine cellar and
open the door for a while.
• The lifecycle of the
deodorizer filter is
18 months, which differs
depending on the use of
conditions.
Solution
• Remove the moisture and
do not
the door for a
long time.
English 39