PERFORMANCE (cont) Possible Causes
Snags, holes, tears,
rips or excessive wear
Wrinkling
SOUNDS
"Clicking"
Back and forth
"swoosh"
"Clicking" behind
Control during fill
Water flow changes
during fill
Motor sounds during
spin
"Humming"
"Gurgling"
Water "swishing"
Washer rocking/
moving
"Squeaking" sound
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the
normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
Incorrect wash and dry
cycles
Improper sorting
Overloading
Repeated washing in
water that is too hot
Possible Causes
Shifter mechanism is
engaging or disengaging
Electric motor reversing
direction
Automatic Temperature
Control Valve
Automatic Temperature
Control Valve
Motor ramping up/down
during spin cycle
Water drain pump
Drive motor
Water drain pump
Washing process
Washer leveling legs
uneven
Washer not level and
rubbing on cabinet
What To Do
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.
Rinse items that may have chemicals on them before washing.
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Avoid mixing heavy items (like jeans) with light items (like blouses).
Loosely load clothes in the washer basket.
Wash in warm or cold water.
Reason
The drive system will engage at the start of agitate and disengage when
agitate is complete. This occurs multiple times during the wash.
This sound is the motor rotating back and forth to clean your laundry.
Two valves mix cold and hot water. The "clicking" is when either valve
turns on or off to raise or lower the fill water temperature.
Two valves mix cold and hot water. The "clicking" is when either valve
turns on or off to raise or lower the fill water temperature.
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
The drain pump will make a humming sound when pumping out water
after agitation stops and continue until spin is complete.
The drive motor will make a "humming" sound during the wash and spin
phases of the cycle.
When the pump starts drawing in air, It starts to gurgle. The washer should
then begin spinning and the sound will continue until it is done spinning.
Water swishing while the unit is agitating is normal, especially with smaller
loads.
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
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