Service Information - Eton YB550PE Operación Manual

10

SERVICE INFORMATION

You may contact the Etón Service Department for additional
information:
customersvc@etonncorp.com
Contact us for a Return Authorization prior to shipping your
unit. Should you want to return your unit for service, pack the
receiver carefully using the original carton or other suitable
container. Write your return address clearly on the shipping
carton and on an enclosed cover letter describing the service
required, symptoms or problems. Also, include your daytime
telephone number and a copy of your proof of purchase. The
receiver will be serviced under the terms of the Etón Limited
Warranty and returned to you.
ONE YEAR LIMITED WARRANTY
Etón warrants to the original purchaser this product shall be
free from defects in material or workmanship for one year
from the date of original purchase. During the warranty peri-
od Etón or an authorized Etón service facility will provide,
free of charge, both parts and labor necessary to correct
defects in material and workmanship. At their option, Etón
may replace a defective unit.
(1) Complete and send in the Warranty Registration Card
within ten (10) days of purchase.
50
SERVICE INFORMATION
(2) Call Etón or the nearest authorized service facility, as soon
as possible after discovery of a possible defect. Have ready:
(a) the model and serial number.
(b) the identity of the seller and the approximate date of
purchase.
(c) a detailed description of the problem, including details
on the electrical connection to associated equipment
and the list of such equipment.
(3) Etón will issue a Return Authorization number and the
address to which the unit can be shipped. Ship the unit in
its original container or equivalent, fully insured and ship-
ping charges prepaid. Correct maintenance, repair, and
use are important to obtain proper performance from this
product. Therefore carefully read the Instruction Manual.
This warranty does not apply to any defect that Etón
determines is due to:
(1) Improper maintenance or repair, including the installa-
tion of parts or accessories that do not conform to the
quality and specification of the original parts.
(2) Misuse, abuse, neglect or improper installation.
(3) Accidental or intentional damage.
(4) Battery leakage.
YB 550PE OPERATION MANUAL
continued
51