Troubleshooting - Trakker KT4000 El Manual Del Propietario

Troubleshooting

If a problem arises, call Keeper Corporation Customer Service at 800-533-7372 or sales@keepercorp.com.
Symptom
Motor will not
operate or runs in
one direction only
Motor runs
extremely hot
Motor runs but with
insufficient power
or line speed
Motor runs but drum
does not turn
Winch runs
backwards
Winch coast
For replacement parts contact KEEPER CORPOR TION Customer Service at 800-533-7372 or email
us at sales@keepercorp.com
ll information contained herein is subject to change and/or correction without notice.
LIMITED LIFETIME W RR NTY: Keeper Corporation Warrants product according to provisions below:
Mechanical components are warranted for lifetime of the winch to be free from defects of material and
workmanship. Electrical components are warranted for 1 year to be free from defects of material or
workmanship. If a defect in material or workmanship occurs, call 800-533-7372 for instructions on how to have
the Product repaired or replaced. This Warranty applies only to the original Purchaser/Consumer of the
Products from the date of purchase of the Product. Defective Products returned become property of the
manufacturer. Limitations on the Warranty: The following limitations apply to the Warranty: (a) The Warranty
applies only to Products which are defective in material or workmanship. This Warranty does not cover normal
wear and tear. The Warranty does not cover service or labor charges which are incurred in removing or
replacing any Product. (b) The Warranty does not cover the winch finish or wire rope.
manufacturer will not replace, repair or refinish any Products if the finish on the Product is worn in any manner.
(c) The Warranty does not extend to Products which are damaged or which fail as a result of the Product being
abused, neglected, or misused in any manner, or as a result of any accident, or which are misapplied,
overloaded, improperly installed, or altered in any manner by anyone other than the manufacturer its agents or
representatives.
Obligations of Purchaser/Consumer. To obtain the benefits of the Warranty, The Purchaser/Consumer must
return the defective Product(s), freight prepaid together with proof of purchase within the warranty period from
the date of purchase to Keeper Corporation or an authorized service center.
Legal Rights and Limitations of Purchaser/Consumer. THIS W RR NTY GIVES YOU SPECIFIC LEG L
RIGHTS ND YOU LSO M Y H VE OTHER RIGHTS WHICH V RY FROM ST TE TO ST TE. NY IMPLIED
W RR NTY OF MERCH NT BILITY OR FITNESS FOR
SH LL BE LIMITED TO TERMS OF W RR NTY FROM THE D TE OF PURCH SE
ORIGIN L PURCH SER. SOME ST TES DO NOT LLOW LIMIT TIONS
HAMPTON PRODUCTS INTERNATIONAL, 6 INDUSTRIAL PARK DRIVE, NORTH WINDHAM, CT 06256
800-533-7372
KT4000/4000C TR KKER™ ELECTRIC WINCH OWNER'S M NU L/OPER TING & SSEMBLY INSTRUCTIONS 2008
8
Possible Causes
1. Broken wires or bad
battery connection
2. Switch inoperative
3. Damaged winch
4. Damaged solenoid
5. Circuit breaker blown
1. Long period of operation
2. Damaged during operation
1. Weak/Low battery
2. Battery to Winch wire
too long
3. Poor battery connection
4. Poor ground
5. Damaged motor
Clutch not engaged
1. Battery wires reversed
2. Switch wires reversed
3. Switch installed incorrectly
Excessive load
Corrective ction
1. Check for poor connection(s)
and that all wiring is tight and clean
2. Check that switch wires are
connected properly to the solenoid
3. Replace or repair
4. Replace solenoid
5. Replace circuit breaker
1. llow to cool
2. Replace or repair
1. Recharge or replace battery
Check charging system
2. Use only supplied wires. If increase
in length is needed, drop down
wire size to 2 or 3 WG.
3. Check battery terminals for
corrosion. Clean as required
4. Check and clean connections
5. Replace or repair
Engage clutch
1. Recheck wiring
2. Recheck wiring
3. Check switch installation
Reduce load or double line
P RTICUL R PURPOSE ON
ccordingly, the
NY PRODUCT
T RET IL TO THE