Any doubts?
SMALL PROBLEMS, DRASTIC MEASURES. Faq
WHAT HAPPENS TO MY SOUL?
HOW CAN I SOLVE?
My Zumex Soul does not come on
Check that the connection is live and that there is voltage
in the socket. Connect another appliance to the socket
and check it works. If the current connection is correct,
check that you have connected the plug correctly into
the socket, and into the machine. Check the fuse. If the
button still does not come on, or flash, touch the button.
If the machine does not respond, replace the fuse with
the extra one, which is right next to it.
My machine does not extract
Check that the machine is connected and touch the
juice
button.
There is no light on the button
Access the Juice extraction unit to check that it is not
jammed.
No juice comes out of the tap
If juice still does not come out, remove and clean the
tap and make sure that it is open. You can check this by
pouring a glass of water into the system through the
feeder area. Check that the inner filter is not jammed
and clean it.
B
To remove the Tap press the rear flanges to be able to
unclip the tap. (B)
To put it back on again,
match up the openings of the tap support.
It makes a noise
Stop the machine and dismantle it. Assemble it again
following the steps and checking that all the parts fit
but no oranges go in
perfectly.
HOW CAN I SOLVE?
WHAT HAPPENS TO MY SOUL?
Why does a
This light indicates that the machine is ready to extract
white light appear
juice. No fault.
on the front button?
Why does a flashing
This light appears when the machine is not extracting
white light appear?
juice, and:
The Waste container is badly fitted.
The Front door is not closed correctly.
There is an external element blocking the system.
A
If the button does not stop flashing, verify these points
well and make sure that the container is perfectly clean
and that there is no dirt in the detection area. (A)
Why does an orange
This light indicates that the machine is extracting juice
light appear on the
correctly. No fault.
front button?
Why does a
When the Waste container is full of peel, the machine
flashing orange
will inform of this with a flashing orange light and an
light appear with
intermittent beep.
a warning sound?
From that moment, the machine will only squeeze 2 more
oranges. After that it will stop, and a white light will appear
on the button.
If you try to continue extracting juice and press the button
again, the machine will not start up and will give a warning
via a continuous and more prolonged beep. For it to work
normally again, please empty the Waste container.
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