LG LP1415WXRSM Manual Del Usuario página 22

Troubleshooting - Continued
Main Function
The product is not
connecting to the
wireless.
Smartphone device
is not registering
through the product.
Smart device is
shown connected to
the wireless but is
not operating.
Cannot delete the
registered air condi-
tioner.
22
Possible Cause
• Wireless is turned off.
• Internet cable is un-
plugged from the wireless
connection.
• Wireless network is situ-
ated too far from product
to communicate.
• Wireless is turned off.
• Internet cable is un-
plugged from the wireless
connection.
• Wireless network is situ-
ated too far from product
to communicate.
• Membership is not active.
• Wi-Fi indicator light is not
illuminating on product.
• Password provided to the
wireless is not correct
when registering the de-
vice.
After signing in, more than
2 air conditioner names are
displayed on the list for the
same product.
Solution
• Turn on the wireless network.
• Plug internet cable into the wire-
less connection.
• Install wireless closer to the
product.
• Turn on the wireless network.
• Plug internet cable into the wire-
less connection.
• Install wireless router closer to
the product.
• Sign up for the LG Smart AC
app through LG website.
• Wireless is not stable and has
disconnected communication
between smart device and prod-
uct. Re-establish communication
through the app.
• If password is not correctly pro-
vided, to the wireless when reg-
istering the device, the wireless
connection may not operate
properly. Re-enter the correct
password.
Two or more air conditioners
names are registered on one ac-
count. To delete one of the prod-
ucts, go to http://us.smartthinq.com
LG Smart AC