Recycling
Accessories and spare parts
Warranty and support
Troubleshooting
Problem
The appliance does not
work at all.
The appliance functions
properly, but the lamp
does not work anymore.
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
- Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative
consequences for the environment and human health.
- This appliance has no user-serviceable parts inside.
- The light source of this luminaire is not replaceable; when the light source
reaches its end of life the whole luminaire shall be replaced.
- To buy accessories or spare parts, visit www.philips.com/parts-and-
accessories or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty
leaflet for contact details).
The following accessories are available:
- Adapter HF20 EU-version: service code 4222 039 6746 1
- Adapter HF20 UK-version: service code 4222 039 6748 1
If you need information or support, please visit www.philips.com/support or
read the international warranty leaflet.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Solution
Perhaps the adapter is not inserted properly in the wall socket. Insert the
adapter properly in the wall socket.
Perhaps the plug is not inserted properly in the appliance. Insert the plug
properly in the appliance.
Perhaps there is a power failure. Check if the power supply works by
connecting another appliance.
The appliance uses durable LED technology. The lamp should last a long
time. However, if the lamp stops working, go to www.philips.com/support
or contact the consumer care center.
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