9
TROUBLESHOOTING
Problem
Possible cause
The handle is not
The bolts are not
in position.
engaged correctly.
The machine does
The battery ca-
not start.
pacity is low.
The handle switch
is defective.
The safety key is
not put in.
The machine cuts
The lawn is rough. Examine the mow-
grass unevenly.
The blade height is
not set correctly.
The machine does
Wet grass clip-
not mulch correct-
pings attach to the
ly.
deck.
The mulch plug is
missing.
The machine is
The grass is too
hard to push.
tall, or the blade
height is too low.
The grass catcher
and the blade
drags in thick
grass.
There is a high vi-
The blade is un-
bration in the ma-
balanced and
chine.
worn.
The motor shaft is
bent.
English
Problem
The machine stops
Solution
during mowing.
Adjust the height
of the handle and
make sure that the
knobs and bolts
are aligned cor-
rectly.
Charge the battery
pack.
Replace the handle
switch.
* If you cannot find the solution to these problems, go to the
Put in the safety
service center.
key.
10
ing area.
Voltage
Adjust the blade/
cutting height to a
No load speed
higher position.
Cut width
Wait until the
Cut height
grass dries before
mowing.
Grass catcher capacity
Install the mulch
Weight (without battery
plug.
pack)
Increase the blade/
Measured sound pressure
cutting height.
level
Guaranteed sound power lev-
Empty the grass
el
clippings from the
Vibration
grass catcher.
Battery model
Replace the blade.
Charger model
1. Stop the mo-
tor.
Double-insulated construc-
2. Remove the
tion
safety key and
battery pack.
IPX
3. Inspect for
damage.
11
4. Repair the ma-
chine before
(The full warranty terms and conditions can be found on
you start it
Greenworks website )
again.
The Greenworks warranty is 3 years on the product, and 2
years on batteries (consumer/private usage) from the date of
purchase. This warranty covers manufacturing faults. A faulty
product under warranty might be either repaired or replaced.
A unit that has been misused or used in other ways then
described in the owner's manual might be rejected for
warranty. Normal wear, and wear parts are not considered as
11
Possible cause
The blade height is
too low.
The battery pack is
out of power.
The grass clip-
pings attach to the
deck or the blade.
Operation temper-
ature of the ma-
chine is too high.
TECHNICAL DATA
48 V
3800 / min
360 mm
20-70 mm
40 L
31.9 lbs 14.5 kg
L
= 78 dB(A) , K = 3
PA
dB(A)
L
WA.d
< 2.5 m/s
G24B2/G24B4 and other
BAG series
G24X2C/G24X2UC2/
G24X2UC4 and other CAG
series
IPX4
WARRANTY
EN
Solution
Increase the blade/
cutting height.
Charge the battery
pack.
Remove the bat-
tery pack and
check the deck.
Cool the machine.
= 94 dB(A)
2
2
, K = 1.5 m/s