TROUBLESHOOTING GUIDE
COOLING/ICE & WATER
Problem
Food is freezing
Food with high water content was
in the refrigerator
placed near an air vent.
compartment.
Refrigerator temperature control is set
incorrectly.
Refrigerator is installed in a cold
location.
Frost or ice crystals
Door is opened frequently or for long
form on frozen food
periods of time.
(outside of package).
D
o o
Refrigerator or
Incorrect temperature control settings.
Freezer section is too
cold.
Frost or ice crystals
Condensation from food with a high
on frozen food
water content has frozen inside of the
(inside of sealed
food package.
package).
Food has been left in the freezer for a
long period of time.
Icemaker is not
Demand exceeds ice storage capacity.
making enough ice.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water
w house water supply pressure.
Reverse osmosis
used.
Tubing connecting refrigerator to
house supply valve is kinked.
Possible Causes
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has been exhausted.
ation system is
Rearrange items with high water content away from air
vents.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
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more information.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperatures below 55°F (13°C).
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.
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D "
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section in the Troubleshooting section.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
This is normal for food items with a high water content.
Do not store food items with high water content in the
freezer for a long period of time.
The icemaker will produce approximately 70-182
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to contact a
plumber.
It is recommended that you replace the water
Approximately every six months.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi
on models without a water
120 psi on models with a water
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate for
the low pressure.
Reverse osmosis
ation systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
and arrange it to prevent future kinks.
40
Solutions
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