Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears,
1
click the button for the option you want.
.
Option
Function
Express
Performs a quick test of devices. This test typically takes 10
Test
to 20 minutes and requires no interaction on your part.
Run Express Test first to increase the possibility of tracing
the problem quickly.
Extended
Performs a thorough check of devices. This test typically
Test
takes an hour or more and requires you to answer questions
periodically.
Custom
Tests a specific device. You can customize the tests you
Test
want to run.
Symptom
Lists the most common symptoms encountered and allows
Tree
you to select a test based on the symptom of the problem
you are having.
If a problem is encountered during a test, a message displaying the
2
error code and a description of the problem appear. Write down the
error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell.
If you run a test from the Custom Test or Symptom Tree option, click
3
the applicable tab described in the following table for more
information.
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and
problem description.
Help
Describes the test and may indicate requirements for
running the test.
NOTE: The Service Tag
for your computer is
located at the top of each
test screen.
Setup and Quick Re ference Guide
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