Troubleshooting
1) After inserting Test Strip, Meter does not turn on.
Reason
Test Strip inserted upside
down or backwards
Test Strip not fully inserted
Test Strip Error
Dead or no battery
Battery in backwards
Meter Error
2) After applying sample, test does not start/
Meter does not beep or begin countdown.
Reason
Sample drop too small
Sample applied after
two minute shut-off
Problem with Test Strip
Problem with Meter
Action
Remove Strip.
Re-insert correctly.
Remove Strip. Re-insert
Strip fully into Meter.
Repeat with new Strip.
Replace battery.
Battery positive ("+")
side must face up.
Call for assistance.
Action
Repeat test with new
Strip and larger drop.
Repeat test with new
Strip and apply drop
after Meter beeps.
Repeat with new Strip.
Call for assistance.
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