TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. WHY AM I UNABLE TO CONNECT TO MY MOBILE INTERNET SERVICE?
- Check to make sure the SIM card is installed properly, and that your SIM card has
3G/4G data service. Also, make sure that anti-virus software is not blocking your
connection and you are not connected to other Internet sources.
2. HOW DO I CONFIGURE MY DWR-932 ROUTER OR CHECK MY WIRELESS NETWORK
NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Power on the DWR-932 and connect it to your PC using the supplied Micro-USB
cable.
- Open a web browser and enter the router's IP address: http://192.168.0.1
- Log into the router using the default username admin and default password admin.
- Once logged in, you can use the wizard to view the wireless network name and
password of your router or make changes manually.
Note: If you have changed the password and cannot remember it, you will need to
reset the router to factory defaults. See bellow.
3. HOW DO I RESET MY DWR-932 TO FACTORY DEFAULT SETTINGS?
- If you cannot remember your router's administrator password or wireless network
settings, you may reset the DWR-932 to default settings by removing the battery
cover (do not remove the battery itself) and using a long, thin object (such as a
straightened paperclip), press and hold the reset button on the router for 5 seconds.
Note: Resetting the router to factory default will erase the current configuration
settings.
DWR-932
Reset button
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