Troubleshooting - Brother 885-X01 Manual De Instrucciones

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TROUBLESHOOTING

If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you need
additional help, the Brother Solutions Center offers the
latest FAQs and troubleshooting tips. Visit us at " http://
solutions.brother.com ". If the problem persists, contact
your dealer or the nearest authorized service center.
Symptom, Cause/solution
The sewing machine does not work.
The main power switch is turned off.
The bobbin-winder shaft is pushed to
the right.
You have not used the foot controller
properly.
Fabric being sewn with the machine cannot be
removed.
Thread is tangled below the needle
plate.
• Lift up the fabric and cut the
threads below it, and clean the
race.
The needle breaks.
The needle is incorrectly installed.
The needle clamp screw is loose.
The needle is bent or blunt.
The upper thread was not threaded
correctly.
You have not used the right
combination of fabric, thread and
needle.
The presser foot you are using is not
appropriate for the type of stitch that
you want to sew.
• Attach the presser foot that is
correct for the type of stitch that
you want to sew.
The upper thread tension is too tight.
You are pulling the fabric too much.
• Lightly guide the fabric.
You have not fitted the spool
properly.
The area around the hole in the
needle plate or the presser foot is
scratched.
• Replace the needle plate.
Contact your retailer or the nearest
authorized service center.
Symptom, Cause/solution
The bobbin case is scratched.
• Replace the bobbin case.
Contact your retailer or the nearest
authorized service center.
You have not used a bobbin that has
been designed for this machine.
Reference
The upper thread breaks.
You have not threaded the upper
thread properly. (For example, you
7
have not fitted the spool properly, or
the thread has come out of the guide
11
above the needle.)
There are knots or tangles in the
7
thread.
• Remove any knots or tangles.
The needle is not appropriate for the
thread you are using.
The upper thread tension is too tight.
22
The needle is bent or blunt.
The needle is incorrectly installed.
The area around the hole in the
needle plate or the presser foot is
7
scratched.
• Replace the needle plate.
8
Contact your retailer or the nearest
authorized service center.
7
The bobbin case is scratched, or has a
13
burr on it.
• Replace the bobbin case.
Contact your retailer or the nearest
16 authorized service center.
You have not used a bobbin that has
been designed for this machine.
The lower thread is tangled or breaks.
–
You have not wound the bobbin
thread properly.
The bobbin is scratched or does not
19
turn smoothly.
• Replace the bobbin.
–
The thread is tangled.
14
You have not used a bobbin that has
been designed for this machine.
Bobbin is set incorrectly.
–
The thread tension is incorrect.
You have not threaded the upper
thread properly.
Reference
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10
13
–
16
4
19
7
7
–
–
10
10
–
22
10
12
13
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