Problem
The machine does not fill:
The machine fills then emp-
ties immediately:
The machine does not
empty and/or does not
spin:
There is water on the floor:
Unsatisfactory washing re-
sults:
The door will not open:
The machine vibrates is
noisy:
Possible cause/Solution
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose is blocked.
• Clean the water inlet hose filter.
The door is not properly closed.
• Close the door firmly.
The end of the drain hose is too low.
• Refer to relevant paragraph in «Installation» chapter.
The drain hose is squashed or kinked.
• Check the drain hose connection.
An option or a programme that ends with the water still in the tub
or that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
tings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Change it with a new one.
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the indicator light for door locked has gone out.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
electrolux 15