Troubleshooting - SentrySafe Fire-Safe Manual Del Propietário

Bolting Down Your Safe
Bolt down instructions... continued
5
Move the safe aside to clear both marked spots for drilling.
Drill into the floor:
6
For wood: Using the 9⁄32" drill bit, drill a hole 21⁄2"
A
(64 mm) deep in each marked spot.
For masonry: Using the 3⁄8" drill bit, drill a hole 21⁄2"
B
(64 mm) deep in each marked spot. Install a masonry
anchor in each hole.
Replace the safe in the desired position, with the holes in
7
the safe aligned with those in the floor.
Securing the safe:
8
A For wood: Pass each lag screw through a washer,
then through the safe and into a hole. Tighten with
the wrench.
B For masonry: Pass each lag screw through a washer,
F
then through the safe and into a masonry anchor.
Tighten with the wrench. Place masonry anchors into
F
the holes in the floor.
F
NOTE: The safe should not be bolted to a wall, this will compromise the fire rating.
Drill holes through the feet only. Do not drill through the back or sides.
NOTE: Bolting/unbolting the unit is at the consumer's expense and discretion.
NOTE: Sentry Group is not responsible for any costs incurred if the unit is to be replaced.
For products that do not come with a bolt down kits.
Go to www.sentrysafe.com to find recommended hardware and instructions.
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Troubleshooting

The Problem: Why it is Happening:
The door will not lock Shipping screw is in place
The handle is not in the The clutch mechanism has
horizontal position when been engaged
the safe is locked
Cannot open door after
Safes doors equipped with
inputting the electronic a water resistant gasket
code may initially be tight
Red indicator light blinks An incorrect code has been
three times and there
entered
are three beeps
Red indicator light blinks
five times and there are
five beeps
Red indicator light blinks
Program button is pressed
once and there is one out of sequence.
beep -or-
5 seconds has lapsed
between button entries
Red indicator light is
An incorrect code has been
blinking entered three times
Yellow indicator light Battery power is low. The
is on handle will not open with
this light on
The dial does not turn
The handle does not
rotate
The Solution:
Remove the screw on the
back inside of the door
Rotate the handle up or
down until it clicks into the
horizontal position
Hold the handle up while
inputting the code and
then pull down when the
green light comes on
Verify code and re-enter
Please call our Customer
Service center
1-800-828-1438
Start over
Wait two minutes and start
over
Replace batteries
Ensure the handle is in the
horizontal position
Ensure the keylock is in the
unlocked position
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