Important Control Solution Information; System Troubleshooting - VISIOMED bewell connect MyGluco BW-GL1 Manual De Instrucciones

10.5. IMPORTANT CONTROL SOLUTION INFORMATION

• Use only our control solutions with your meter.
• Do not use the control solution beyond the expiry date or 3 months after first opening.
Write the opening date on the control solution vial and discard the remaining solution
after 3 months.
• It is recommended that the control solution test be done at room temperature 68°F to
77°F / 20°C to 25°C. Make sure your control solution, meter, and test strips are at this
specified temperature range before testing.
• Shake the vial before use, discard the first drop of control solution, and wipe off the
dispenser tip to ensure a pure sample and an accurate result.
• Store the control solution tightly closed at temperatures between 35.6°F to 86°F / 2°C to
30°C. DO NOT freeze.

11. SYSTEM TROUBLESHOOTING

If you follow the recommended action but the problem persists, please call your local
customer service.
ERROR MESSAGES
MESSAGE WHAT IT MEANS
E-b Appears when the batteries
are too low.
E-U Appears when a used test
strip is inserted.
E-t Appears when ambient
temperature is above or
below system operation
range.
E-0 Problem with the meter.
E-A
E-C
E-E
E-F Appears when test strip is
removed while counting
down.
20 BewellConnect - BW-GL1 - User Manual - 022017v1
WHAT TO DO
Replace the batteries immediately.
Repeat with a new test strip.
System operation range is 50°F to 104°F /
10°C to 40°C. Repeat the test after the meter
and test strip are in the above temperature
range.
Repeat the test with a new test strip. If the
meter still does not work, please contact
customer service for assistance.
Review the instructions and repeat test with
a new strip.
If the problem persists, please contact
customer service for help.
2
3
P