Problem
Incomplete or no
dispensing of detergent
(cont.)
Premature dispensing
of bleach
Clogging of bleach
Poor stain removal
Controls do not work—
double beep is heard
but control screen does
not change
Possible Cause
Too much detergent used
Insufficient water supply
Normal residue
Bleach bin filled for future load
Overfilling the bleach bin
Bleach bin is not seated
Insufficient cleaning
Stain inspector not used
Presoak not selected
Button or touchscreen option
was selected that is temporarily
disabled
Problem Solver
ge.com
What To Do
• Make sure that the suggested amount of detergent is
used per the manufacturer's recommendations. You may
also dilute the detergent with water to he maximum
fill line on the bin to avoid clogging. High efficiency
detergent is recommended for this washer.
• Make sure that the water supply is turned on. Make sure
that the water faucets are turned to their completely
open positions.
• Normal operation. Residue may remain in the bins of
the dispenser box The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush. The liquid detergent insert box and siphon caps
may also be removed from the detergent bin for
occasional cleaning. Remember that only liquid may be
used in the fabric softener and pre-treat bins. Powder
will not dispense from the fabric softener or pre-treat bins.
• You cannot store bleach in the dispenser for future use.
The bleach bin will be dispensed every load for optimal
safety of the washer.
• Overfilling the bin with bleach may lead to premature
dispensing. There is a maximum fill line indicated on
the bleach bin to help avoid overfilling.
• Make sure that the bleach cover is properly seated and
snapped into place before the start of the cycle.
• You may remove and clean the bleach cover with warm
water and a scrub brush to clear clogging.
• Try using the stain inspector recommended cycle.
The system optimizes washer settings according to the
type of stain specified. Always make sure that any
additives, such as your high efficiency liquid detergent,
are added to the pre-treat dispenser bin before starting
the cycle. Always reference your clothes care label before
treating stains.
• When stain inspector is used, presoak temperature and
time is automatically selected. If you choose not to use
the stain inspector, we recommend that you select
presoak when defining your wash cycle. Always make sure
that any additives, such as your high efficiency liquid
detergent, are added to the pre-treat dispenser bin
before starting the cycle. Always reference your clothes
care label before treating stains.
• A double beep will result if a button or touchscreen
option is selected that is temporarily disabled. For
example, pressing the start button with the washer lid
open will result in a double beep, indicating that the lid
must be closed before the start button is enabled.
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