19 Troubleshooting
The following table may help you narrow down and address minor malfunctions:
19.1 Safety notices
DANGER
► Only qualified electricians, who have been trained by the manufacturer may carry out
any repairs on electrical equipment.
► Improperly performed repairs may result in personal injury or damage to the device.
19.2 Troubleshooting table
Fault
Device does not turn
on
A complete vacuum is
not being created in
the bag.
The bag is not being
sealed correctly
The bag does not hold
the vacuum after it
has been sealed
Bag is melting
► In the event of technical troubles, faulty devices or missing parts, please contact
Customer Service.
Possible Cause
Power plug is not plugged in.
Defective power cord
Defect socket outlet
The open end of the bag is not
completely inside the vacuum
chamber
The bag is defect
There is residue on the welding
and the seal
The sealing bar is overheating
so that the bag melts
Defect sealing bar.
The bag is defective
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
The bag was sealed too long
PLEASE NOTE
To Rectify
Plug in the power plug.
Send device to Customer Service
Select other outlet
Position the bag correctly
Select another bag
Clean the welding / seals and retry
once they are dry
Open the cover on the unit and let
it cool down for a few minutes.
Sealing bar needs to be replaced.
Select another bag; wrap paper
around any sharp edges within the
bag.
Open the bag again and clean the
upper internal part of the bag.
Remove any foreign matter that
might be on the welding bar before
sealing.
Check if the sealing time is too
long.
43