Service And Maintenance - Gorenje TC 200 Serie Instrucciones De Uso

SERVICE AND MAINTENANCE

After the connection to the water supply mains and other heating sources the hot water tank with the heat pump is ready for use.
If there is any possibility the water in the tank could freeze, you must drain the water from the tank. To do so, open the hot water
lever at one of the mixing batteries, connected to the hot water tank. The water is drained via a drain valve on the inlet water pipe.
The exterior of the heat pump should be cleaned with a mild detergent solution. Do not use solvents or abrasive cleaning agents.
If the heat pump was exposed to dust, evaporator lamellas might become blocked, which can have a detrimental effect on the
functioning of the heat pump.
By providing regular service check-ups, you can ensure flawless operation and long life of the heat pump. The corrosion warranty
for the tank only applies if you carry out regular inspections of the protective anode. The period between inspections must not
exceed 36 months. The inspection must be performed by an authorised expert. The inspection must be marked on the warranty
document of the product. The inspection will check the anti-corrosion protection anode and if necessary clean the limescale, which
builds up in the tank depending on the quality, quantity and temperature of water. The maintenance expert will recommend the
date for the next inspection.
Despite careful production and control, the heating pump can produce errors that must be solved by an authorised service
provider.
Before calling your maintenance provider, check the following:
• Is everything OK with the power supply network?
• Is the air outlet obstructed (evaporator can freeze)?
• Is ambient temperature too low (evaporator can freeze)?
• Can you hear the operation of the compressor and fan?
Do not try to eliminate malfunctions by yourself, call your nearest authorized service provider!
OPERATION ERRORS
Despite careful production and control, the heating pump can produce errors that must be solved by an authorised service
provider.
Indicator of errors
• In case of an error on the appliance, the beeper starts beeping and field no. 4 starts flashing. When you press field no. 4 the error
code is displayed in field no. 12.
Error Description of error
E004 • Freezing. The error appears if the temperature in the heat pump
is below 5 °C.
E005 • Overheating (temperature > 75 °C, electronic regulator failure).
E006 • Mg anode error.
E007 • Volume and/or temperature sensors error.
E042 • Anti-legionella function error.
E247 • Defrosting error.
E361 • External air sensor error.
E363 • Defrosting sensor error.
WE RESERVE THE RIGHT TO ANY MODIFICATIONS NOT AFFECTING THE FUNCTIONALITY OF THE APPLIANCE.
The instructions for use are also available on our website http://www.gorenje.com.
Solution
• Call the service.
• Unplug the heat pump from the power supply. Call the service.
• Call the service (heat pump functions normally).
• Call the service.
• Press field no. 4 to restart.
• Automatically turns on heating with the electric heater. When
the error is deleted, the aggregate resumes its normal operation.
• Call the service (automatically switches to the electric heater).
• Call the service (automatically switches to the electric heater).
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