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Troubleshooting
Q1:
Do I need to use the included external AC adapter?
A1:
It is recommended that you use the included external AC adapter with the
TK-802R/TK-1602R KVM switch.
Q2:
Can I connect or disconnect the KVM cables while the computers are turned
on?
A2:
Yes, you can connect or disconnect the KVM cables while the computers are
turned on, because the interface is Hot-Pluggable.
Q3:
Will the KVM switch restore the keyboard settings when switching between
computers?
A3:
Yes, the KVM switch will restore the keyboard settings when switching
between computers. (i.e.: Caps Lock, Num Lock, etc.)
Q4:
The KVM switch prompts for a password. What should I do?
A4:
The default password is 00000000. Type this in. If this does not work, follow
the below procedure to reset the KVM switch:
1) Shutdown your computers
2) Unplug the power to the KVM switch
3) Press on the reset button using a pin or paper clip. The reset button is on
the back of the KVM switch, next to the power.
4) Plug the power while still pressing on the reset button.
5) Wait for the beep and let go.
If you still encounter problems or have any questions regarding the TK-802R/TK-1602R,
please contact Trendnet's Technical Support Department.
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