Master Audio
Electronics: Power amplifiers (*), equalizers (**), mixers (**), limiters (**). For this group of
products, the warranty is extended to THREE years for all related to circuits and electronic
components (in solid state).
Exceptions:
(*):
Each series of amplifiers has its own warranty period due to its technological
configuration, which is defined in the Instructions Manual or in the commercial catalogue.
(**): The mechanic parts and components submitted to wear out from the own use, such as
slide potentiometers, commuters, switches, and connectors, will only have ONE year
warranty, provided that the wear out is not caused by inappropriate use or by presence of
solid or liquid foreign object.
Acoustics: Passive acoustic cabinets. The warranty for this group of products is for ONE
year for all its components (transducers, passive crossovers, and connectors); provided
that the cause of the damage is due to a manufacturing defect or malfunctioning of any of
its components (***)
(***) The warranty WILL NOT be effective in any case when:
a) Any of the mentioned components present unquestionable traces of destruction by
overheating or excess of continuous temperature (burned voice coils or diaphragms), as
well as magnetic nucleus displaced by a hit.
b) The parts handled by the user, such as connectors or painted wooden cabinet, also
present signs of violence, hits, exposure to continuous and excessive humidity, or
mistreat in general.
Electroacoustics: Active acoustic cabinets, that is, self-powered systems (****). In this
section of products, the warranty has also two parts:
c) Electronics, that includes in most of the cases the amplification in class AB and D, with
its corresponding power sources (linear or commuted) and the rest of the control or
processing circuits. In this case, a TWO-year warranty is granted.
d) And the acoustic components (electromagnetic transducers – speakers), with ONE-
year warranty. In this case, the warranty does NOT cover the damages caused by the
same causes described in clause (***).
(****) As a general rule for all products, the WARRANTY DOES NOT COVER the damages
caused by improper use (failure to comply the operations described in the User's Manual,
wrong connections, etc.), mistreat during use or accidentally, the internal handling by other
than an Authorized Technical Service without the previous authorisation of our own
Technical Service .
In case of damaged or defective product:
Please contact your local dealer or check our website www.master-audio.com to find the
distributor in your country.
As the transport of the material to the Technical Service office is to the charge of the client,
we recommend that you take the necessary measures to protect the product to avoid any
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